Frequently asked questions
Here are some common questions about the program.
Inscription/Engraving
Click Here to view inscription examples to nudge your creativity.
4” x 8” bricks can be engraved with one to three (1-3) lines of text with up to sixteen (16) characters per line.
8” x 8” bricks can be engraved with one to six (1-6) lines of text with up to sixteen (16) characters per line.
8” x 8” bricks with a logo can be engraved with one to three (1-4) lines of text with up to sixteen (16) characters per line.
12” x 12” bricks with a logo can be engraved with one to five (1-5) lines of text with up to twenty (20) characters per line.
Changes may be made to your order within 1 business day of receipt of your order confirmation, after which your order may be scheduled for production and changes may not be possible.
Order/Payment
If you have not received your confirmation email, please check your junk
folder. If you still cannot locate your confirmation, please let us know and we will be happy to send another
Sales tax may be applied to orders for replicas and display cases only.
Please reach out to
Quantity/Location
Once installed, you will receive a notification with further instruction on how to find your brick. We will also have an online brick locator site that can help you find your installed brick.
Keepsake Items
Proudly showcase your
Display cases are protective display cases to allow you to proudly display your replica brick. If you have already ordered and would like to add a display case, please reach out.
Yes, with the exception of P.O. boxes or APO’s.
Please allow 10-12 weeks for creation and shipping of your replica and display case. Items will be shipped separately and may arrive on different days. To expedite your order please reach out
Please reach out